The following general terms and conditions apply to the use of the vacation accommodations mentioned on this website:

1. Scope of agreement

The general terms and conditions apply to the rental of the vacation accommodation for accommodation as well as all other services provided to the guest by the landlord.

2. Booking

The booking of the vacation accommodation comes about through the booking confirmation, which is sent to the guest following the online booking request. Upon receipt of the booking confirmation, the booking is therefore legally binding. With the booking, the present general terms and conditions as well as the house rules, which were made available to the guest in advance, are also accepted.

The guest accommodation contract is concluded as soon as the room has been ordered and promised or, if a promise was no longer possible due to time constraints, has been made available.

3. Stay

The vacation accommodation including inventory and the facilities belonging to the house are to be treated with care by the guest. The cleaning of the vacation accommodation is to be done by the guest during the rental period. The guest must also ensure that when leaving the apartment, the windows are closed, the lights are turned off, the fireplace is extinguished and the radiators are turned back.

The use of the vacation accommodation is reserved for the number of guests indicated at the time of booking. If more people than agreed use the vacation accommodation, a separate fee of 35 euros per person must be paid for them. Subletting and transfer of the vacation accommodation to third parties is not allowed.

During the stay, the house rules sent to the guest for information apply. In case of violation of the terms and conditions or the house rules, the landlord is entitled to terminate the lease immediately and without notice. A legal claim to a pro rata refund or compensation does not exist.

4. Payment

The guest is obliged to pay the prices of the landlord applicable to the provision of the vacation accommodation and other services used by him. The full amount must be paid no later than 14 days after receipt of the payment request. The payment shall be made to the Lessor’s account or by one of the indicated payment methods.

5. Cancellation

The guest has no free right of withdrawal from 7 days before arrival. In case of withdrawal after the specified period, the guest is obliged to pay a part of the agreed price as compensation. The amount of compensation is based on the following list:

Cancellation until

7 days before the beginning of the rental period: cancellation free of charge

3 days before the beginning of the rental period: 50 % of the rental price

1 day before the beginning of the rental period: 80 % of the rental price

Decisive is the time of the indicated earliest possible check-in. 

A cancellation must be made in writing.

The landlord may cancel the booked service without giving reasons up to 30 days before arrival. Payments already made will then be refunded to the guest in full. A later cancellation of the contract is also allowed in case of force majeure or other unforeseeable circumstances that make the booked stay impossible. In this case the liability is limited to the refund of the rental price. In the case of justified cancellation, the guest has no right to compensation. Liability for travel and hotel costs is also excluded. We recommend the conclusion of a travel cancellation insurance.

6. Liability

The landlord is liable within the scope of due diligence for the proper provision of the rental object. A liability for possible failures or disturbances in water or power supply as well as events and consequences due to force majeure are excluded. Also for the loss of objects or theft in the house or on the property no liability is assumed by the landlord.

The guest is liable for damages caused by the guest willfully or by gross negligence. The arrival and departure is also the responsibility and liability of the guest. In addition, if the keys to the vacation accommodation are lost, a fee of 200 euros will be charged.

7. Internet use in the accommodation

Use and availability

The tenant has during his stay in the vacation accommodation the possibility of free use of the existing WLAN access. This is a service offered by the landlord and is revocable at any time. The landlord reserves the right to restrict the operation of the WLAN at any time in whole, in part or temporarily. Access to certain pages or services via the WLAN can also be blocked by the landlord at any time. This applies, for example, to sites that glorify violence, pornographic sites or sites that charge a fee. The landlord also assumes no responsibility for the availability or reliability of Internet access.

Access

By entering a user name and password, the tenant has access to the wifi. The access data will be provided to the tenant by the landlord and are intended exclusively for his personal use. They may not be disclosed to third parties under any circumstances, therefore the tenant agrees to keep the access data secret at all times. In addition, the landlord has the right to change the password for Internet access at any time. Overall, access to the wifi for the tenant is only permitted for the respective rental period.

Liability

The tenant bears full responsibility for the use of the wifi and all risks that may arise from this. The Internet access provided by the lessor does not include a firewall or virus protection. The wifi connection provided is only equipped with WPA2 encryption, which protects data traffic from access by third parties. Further protective devices are not the responsibility of the lessor. The lessor therefore expressly points out at this point that it is the responsibility of the lessee to protect his terminal device with anti-virus software. A firewall or virus protection is suitable for this purpose. The lessor is not liable for any damage to digital media or end devices of the lessee caused by Internet use. Exceptions to this are only made in cases where the damage was caused intentionally or by gross negligence on the part of the lessor or his vicarious agents.

Claims from third parties

The tenant releases the landlord from all costs and expenses arising from any claims by third parties if these are due to illegal use of the Internet connection or a violation of the agreed rules by the tenant. The tenant is also responsible for the use of the WLAN and all resulting costs. This also applies to the use of chargeable services and legal transactions made. The tenant agrees that he is responsible for all costs arising from the use of the wifi.

Responsibility of the tenant

When using the Internet access, the Lessee must comply with all Federal German laws. The lessee agrees not to use the internet access for the following or similar purposes:

Distributing, making available or copying copyrighted material (file sharing) or malware (viruses).

Downloading non-legal content

Sending harassing, threatening, violent, defamatory, dishonorable, immoral or illegal content

Sending mass notifications or advertising (spam)

Activities that violate applicable law, in particular the Children and Young Persons Protection Act in any way

Data protection

The user name and connection data (IP address, MAC address, usage times) are stored and processed to the extent necessary for performance, error or abuse analysis. The Lessor reserves the right to disclose this user information at any time if deemed necessary to comply with applicable laws, regulations, legal proceedings or requests from law enforcement authorities. 

8. Written form

Amendments and supplements to these General Terms and Conditions must be made in writing. This also applies to the amendment of this written form clause. Furthermore, no verbal agreements have been made.

9. Jurisdiction

The exclusive place of jurisdiction is the place of business.

10. Severability

Should individual provisions of these General Terms and Conditions be invalid or unenforceable or become invalid or unenforceable after becoming known, this shall not affect the validity of the remaining provisions of these General Terms and Conditions. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects come as close as possible to the economic objective which the parties pursued with the invalid or unenforceable provision.